Have you heard of the latest news in the call center industry?
It's all about Accenture, a US-based firm that deals with global management consulting, technology services and outsourcing .
Accenture is laying off almost half its workforce in the Philippine capital due to the effects of the global financial crisis. Accenture Philippines has filed a notice of retrenchment for about 500 workers out of a total headcount of more than 16,000 employees at its facilities in Manila.
This is alarming to call center folks. Hopefully, this may not be a start of the laying-off of employees in other call center companies.
1 comment:
it's really alarming, isn't?
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